Whistleblower Policy
Last updated: 16 October 2026
Obsero is a trading name of Gen Platforms Limited, a company registered in England and Wales (company number 16521625).
1. Our commitment
We want anyone who works with us to feel able to speak up about wrongdoing, without fear of being treated badly for doing so. This policy explains what you can raise, how to raise it, what happens next and how the law protects you. It reflects the Public Interest Disclosure Act 1998, which forms part of the Employment Rights Act 1996.
2. Who this policy covers
This policy applies to everyone who works for or with Obsero, including:
• employees, whether permanent, fixed-term or part-time
• workers and agency staff
• contractors, consultants and freelancers
• former staff, where the concern relates to their time with us
3. What you can raise
You can raise a concern if you reasonably believe that wrongdoing has happened, is happening or is likely to happen, and that raising it is in the public interest. This includes:
• a criminal offence, such as fraud, bribery or theft
• a failure to comply with a legal obligation, including data protection law
• a miscarriage of justice
• a danger to anyone's health or safety
• damage to the environment
• sexual harassment
• the deliberate concealment of any of the above
At Obsero this could include misuse of customer data, misrepresenting data or results to clients, financial irregularities or serious breaches of our security policies.
You do not need proof. A reasonable belief is enough, and you will not face action if your concern turns out to be mistaken, as long as you raised it honestly.
4. What this policy does not cover
Personal grievances about your own employment, such as pay, workload or a disagreement with a colleague, are usually handled through our grievance procedure instead. If you are unsure which applies, raise it under this policy and we will route it to the right place.
Customer complaints about our product or service should go to our support team through our contact page at obsero.ai/contact.
5. How to raise a concern
Email speakup@obsero.ai. This inbox goes to Andy Francos, co-founder and Chief Product Officer, who is our Whistleblowing Officer.
If your concern involves Andy, or you would rather not raise it with him, contact Mike, our co-founder, directly at mike@obsero.ai.
You can also ask to raise your concern in a meeting, in person or by video call. You may bring a colleague or trade union representative with you, and they must keep the matter confidential.
When you get in touch, it helps to include what happened, when and where it happened, who was involved and any evidence you have. Please do not try to investigate the matter yourself.
6. Confidentiality and anonymity
We will treat your concern in confidence and will only share your identity with people who need to know in order to investigate it, unless the law requires otherwise. If we need to share your identity, we will discuss it with you first wherever possible.
You can raise a concern anonymously, although this can make it harder for us to investigate and to give you feedback. We encourage you to tell us who you are so that we can support you properly.
7. What happens next
• We will acknowledge your concern within five working days.
• We will assess it and decide how best to look into it, which may include an investigation by someone independent of the matter or by an external adviser.
• We will keep you updated on progress and on when the matter is closed. We may not always be able to share the detail of an investigation or its outcome, for reasons of confidentiality or legal obligation.
• We will keep a record of the concern and the steps we took.
If you are not satisfied with how your concern has been handled, you can raise it with the other co-founder or with one of the external bodies listed in section 10.
8. How you are protected
If you raise a concern under this policy, you are protected by law against dismissal and against any other unfair treatment because you spoke up. We will not tolerate anyone being threatened, disadvantaged or retaliated against for raising a concern, and anyone who does this may face disciplinary action.
If you believe you have been treated unfairly because you raised a concern, tell the Whistleblowing Officer or the other co-founder straight away.
The only exception is a concern raised in bad faith: making an allegation you know to be untrue may lead to disciplinary action.
9. Confidentiality agreements
Nothing in any employment contract, settlement agreement, non-disclosure agreement or other confidentiality clause prevents you from making a protected disclosure under this policy or under the law. Victims of crime can also always report criminal conduct to the police, regulators and the other people set out in section 17 of the Victims and Prisoners Act 2024.
10. Raising a concern outside Obsero
We hope you will feel able to raise concerns with us first, but you can also contact the relevant regulator or "prescribed person" directly. Depending on the issue, this may include:
• the Information Commissioner's Office, for data protection concerns
• HM Revenue and Customs, for tax concerns
• the Serious Fraud Office, for serious fraud or bribery
• the Health and Safety Executive, for health and safety concerns
• the police, where a crime has been committed
For free, confidential advice on whether and how to raise a concern, you can contact Protect (protect-advice.org.uk), the UK whistleblowing charity, or Acas (acas.org.uk).
Disclosures to the media or on social media are protected only in limited circumstances, so we strongly recommend taking advice before going down that route.
11. Ownership and review
The Whistleblowing Officer is responsible for this policy and for making sure concerns are handled properly. We review it every year, or sooner if the law changes. Next review: October 2027.